You know your customer better than any consultant ever will. You just never get to the part of marketing you actually like — because the week fills up with tracking, cleanup and vendor email, and the good stuff never makes the list.
I ask every founder that in the first ten minutes. Nobody answers it slowly.
When the answer is no, it’s almost never a people problem. It’s that whoever is holding marketing — you, most likely — is carrying the maintenance and never reaching the work that maintenance was supposed to make possible.
That’s not a mood. It’s information. And it’s fixable without you handing over the part you’re good at.
The campaign nobody saw coming. The zag your competitors won’t touch. The reason people choose you, said out loud in a way your market can’t miss.
Three and a half hours. I ask a great many questions and you do most of the talking.
I don’t write a proposal before this and I don’t take a retainer without it. Diagnosing a business from the outside is guessing — and you have already paid for enough of that.
If you’re the founder holding marketing and you still like it — don’t hand it off. Hand off everything around it.
Tell me a little about the company and I’ll come back with times for a Discovery Day.